Free Human Skills resources

Practical tools for better workplace conversations.

Short guides and worksheets to help you prepare for a conversation, give useful feedback or choose a team habit to improve.

Start here

Before the Conversation

A five-minute preparation worksheet for the workplace conversation you have been putting off. Separate facts from assumptions, choose a useful purpose and prepare an opening question.

For anyone preparing for a workplace conversation.

Two-page PDF with a worked example and a fillable preparation worksheet.

Download conversation planner (PDF)

PDF, 66.3 KB

First page of the Before the Conversation PDF, showing four preparation steps and a worked example.

Giving Feedback That Leads Somewhere

Prepare specific feedback, make room for the other person’s perspective and agree what happens next.

For managers, team leaders and colleagues giving feedback.

Two-page PDF with a worked example and a fillable feedback planning sheet.

Download feedback guide (PDF)

PDF, 66.0 KB

First page of the Giving Feedback That Leads Somewhere PDF, showing five feedback steps and a sample conversation.

The Human Skills Team Check

Explore six everyday team habits, then choose one behaviour to practise over the next two weeks.

For managers and teams. A discussion tool, not a validated assessment.

A 15–20 minute team discussion. Two-page PDF with reflection prompts and a fillable action plan.

Download team check (PDF)

PDF, 77.1 KB

First page of the Human Skills Team Check PDF, showing six team habit statements.

Put one tool to work

  1. Choose a tool that fits a situation you are dealing with.

  2. Work through the prompts using a real example.

  3. Revisit it afterwards and decide what to try next.

Download and save a copy before completing the worksheet. You can type into the fields or print it. Keep sensitive workplace information out of copies you share.

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Want your team to practise these skills together?

I’m Dan, a Human Skills facilitator and practising emergency nurse. I help teams work through real workplace situations with practical workshops and ongoing development.

Let’s talk about your team